Called the direct salesperson. No answer.
Called the vendors support phone #. No answer.
At this point I was sweating pretty hard. One more thing to try: Live Chat.
Got a person there immediately, who was on the phone with the warehouse and the freight company right away.
The short term answer: Chances are good I will get a product replacement.
How and when to be determined after the warehouse and freight company fight it out over whose fault it is.
The zinger… apparently the warehouse thought the faucet – which I did not receive and is not listed on the delivery slip- was also shipped… so that is also up in the air… where’d it go?
